When you are busy in the office and you have to send a number of urgent emails and don’t have time to use Google Translate, here is a useful template that should help you. These are general guidelines and can be adapted to any context.
Happy emailing from the team at Carole Brown Idiomas!
EMAIL TEMPLATE
GREETINGS:
Formal
Hello
Good morning
Good afternoon (12 noon- approx 18h)
Good evening (after 18h)
Dear Mr/Mrs (for CEOs, Directors, specialist professions such as doctors, dentists, lawyers etc)
Informal
Hi (for colleagues, family, friends)
BEGINNING OF EMAIL:
I hope you are well (for someone you are always in contact with).
Let me introduce myself (first contact). My name is X and I work in the X department.
I am writing to you because we need……
I am writing to request information about… OR I am writing to enquire about……
I am writing to confirm details of…
I am writing in connection with…
Thanks for the update.
In relation to your query, please find attached the information requested.
MIDDLE:
Please find attached the documents you requested OR In relation to your query, please find attached the information requested.
If I can be of further assistance please do not hesitate to contact me OR Should you have any other queries, please do not hesitate to contact me.
You can see the details in the attached screenshots.
We have a problem with…
Can you please confirm details of…?
I apologise for any inconvenience caused. We hope to resolve the problem/issue as soon as possible
We are responsible for invoicing our clients OR We manage the invoicing of our clients
ENDING AN EMAIL
Thanks in advance.
I look forward to hearing from you.
I await your response.
Please respond as soon as possible.
SIGNING OFF:
When starting with Hello, end with any of the following: (Kind regards, Best regards, Regards) and write your name underneath i.e.
Kind regards,
Gemma
When starting with Hi, end with any of the following (All the best, Take care for now, Best wishes,) and write your name underneath i.e.
Best wishes,
Carolina
When starting with Dear Mr/Mrs, end with (Yours sincerely) and write your name underneath i.e.
Yours sincerely,
Jane